Refunds & Returns

Because our products are food items, we take quality and hygiene seriously. Please read how returns and refunds work.

Damaged, incorrect or missing items

If your order arrives damaged, an item is incorrect, or something is missing, contact us within 48 hours of delivery on WhatsApp (+91 94447 84624) or by email (orders@chennainuts.com). Please include your order details and clear photos of the product and packaging. Once verified, we will send a replacement or issue a refund.

Returns

For hygiene and food-safety reasons, we cannot accept returns of opened products, or of products that were delivered in good condition, unless the issue is covered above.

Cancellations

You can cancel an order at any time before it is dispatched by contacting us on WhatsApp or by phone. Orders that have already been dispatched cannot be cancelled.

Refunds

Approved refunds are made to the original payment method. Refunds for online payments are usually credited within 5–7 working days, depending on your bank or payment provider.

Contact

Call or WhatsApp +91 94447 84624, or email orders@chennainuts.com.